Support
We're here to help.
Reach the BlackSwan VPN team through any channel below — we usually reply within a day. Please include your device and app version so we can help faster.
Before you reach out
- • Update to the latest app version, then try reconnecting.
- • Switch to a different server/region if a site won't load.
- • Note your device model and OS version for billing or refund questions.
- • Refunds are handled by the app store you purchased through.